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Past Toronto's published service standard

This report is 45 days old. The city's standard for Property Standards is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Stained drainage grate, possible leak

ref: STO-Z6Q8L5

city ref: 09296882 Track on 311

Property Standards Snap City acknowledged

Open 45 days

City target: 14 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Maintenance Holes -Damage / Repair Expected service delivery: 2026-05-12, 11:55 a.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 497 Church St

The city's estimated completion of May 12, 2026 has passed. We are following up.

497 Church Street, Church-Wellesley, Toronto Toronto

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Reported on Sat, May 9, 2026 at 8:45 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Large amount of broken glass on sidewalk at 497 Church

Description

Large amount of broken glass on sidewalk infront of friendly stranger cannabis store

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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