Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

← Previous issue
Next issue →

Past Toronto's published service standard

This report is 22 days old. The city's standard for Bike Lane Issue is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise
report photo

Damaged bike lane surface with cracks

ref: STO-A2E5I5
city ref: 09194363 Track on 311
Bike Lane Issue Snap City acknowledged
Open 22 days
1 confirmed Transportation Services: 14 days

City service request (311)

New

Updated 21 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09194363 Service request type: Road - Sinking Expected service delivery: 2026-04-28, 9:47 p.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 487 Jarvis St

487 Jarvis Street, Toronto

Reported on Thu, Apr 23, 2026 at 6:02 PM · 21d ago

Report Details

AI-generated, reviewed by reporter

The bike lane at 487 Jarvis Street has extensive cracking and lifting around a sinking catch basin and storm drain, with radiating fractures and split green paint creating trip and puncture hazards for cyclists. The reporter notes the resulting bump could cause a serious accident if hit at speed. The deterioration appears caused by ground settlement or utility infrastructure work beneath the lane.

Description

Catch basin is sinking. Bump could cause serious accident if hit at speed

Community Updates

Has this issue been fixed? Come back and share an update with a photo. Your before-and-after helps track what's working.

1 community report

1 still there

✗ Still there · May 02

Have you seen this issue?

Sign in to report

Comments (0)

No comments yet. Log in to be the first.

Get alerts for this ward

Nearby

School

Jarvis Collegiate Institute

18m

School

National Ballet School The Shoe Room

204m

Bus Stop

Wellesley St East At Jarvis St

45m

Bus Stop

Wellesley St East At Jarvis St

68m

Park

Wellesley Magill Park

199m

Report History

Complete timeline of your report lifecycle

Report Submitted

Apr 23, 2026 at 6:02 PM

Catch basin is sinking. Bump could cause serious accident if hit at speed

Email sent to Toronto 311

Apr 23, 2026 at 6:02 PM

Sent

A community member reported: Still there

May 02, 2026 at 3:08 PM

Awaiting Response

Open for 22 days

← Back to Reports