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Past Toronto's published service standard

This report is 45 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Multiple potholes with standing water

ref: STO-L5G8Q6

city ref: 09323192 Track on 311

Pothole Snap City acknowledged

Open 45 days

Transportation Services: 14 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-16, 5:53 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 24 Carlaw Ave

The city's estimated completion of May 16, 2026 has passed. We are following up.

102 Carlaw Avenue, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:07 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Two large potholes filled with water and mud are present on the asphalt road surface at this location, with the larger pothole measuring approximately 2–3 feet in diameter and 6–8 inches deep, creating hazards for vehicles and pedestrians. Standing water indicates poor drainage through the failed asphalt, and the surrounding pavement shows cracked and spalling deterioration.

Community Updates

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