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Past Toronto's published service standard

This report is 45 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Large pothole with standing water

ref: STO-L6L8W4

city ref: 09322398 Track on 311

Pothole Snap City acknowledged

Open 45 days

Transportation Services: 14 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-27, 4:12 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 24 Carlaw Ave

The city's estimated completion of May 27, 2026 has passed. We are following up.

102 Carlaw Avenue, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:08 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A large pothole approximately 18–24 inches wide and 6–8 inches deep with jagged, broken edges and standing water is located on the asphalt road surface at 102 Carlaw Avenue, creating a trip hazard and risk of vehicle damage. The pooling water indicates poor drainage and structural failure of the road base.

Community Updates

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