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Past Toronto's published service standard

This report is 45 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher
report photo

Heaved road patch creates trip hazard

ref: STO-A6B4V2
city ref: 09322425 Track on 311
Road Damage Snap City acknowledged
Open 45 days
Transportation Services: 14 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road - Sinking Expected service delivery: 2026-05-18, 4:14 p.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 529 Eastern Ave

The city's estimated completion of May 18, 2026 has passed. We are following up.

529 Eastern Avenue, South Riverdale, Toronto Toronto

Reported on Wed, May 13, 2026 at 11:09 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A raised asphalt patch approximately 12-18 inches in diameter on Eastern Avenue creates a trip hazard and potential vehicle damage; the heaved surface appears to result from a utility cut that has settled unevenly, likely due to freeze-thaw cycles or soil movement.

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Nearby

School

Morse Street Jr Public School

252m

Bus Stop

Carlaw Ave At Eastern Ave

58m

Bus Stop

Carlaw Ave At Eastern Ave North Side

90m

Park

Morse Street Playground

137m

Park

Mccleary Playground

509m

Report History

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Report Submitted

May 13, 2026 at 11:09 AM

Email sent to City of Toronto

May 13, 2026 at 11:12 AM

Sent

Awaiting Response

Open for about 2 months

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