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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Water pooling in road surface

ref: STO-Y3R8U3

city ref: 09323250 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

Toronto Water: 1 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-27, 6:08 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 509 Eastern Ave

The city's estimated completion of May 27, 2026 has passed. We are following up.

509 Eastern Avenue, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:10 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Two water-filled depressions in the asphalt road surface are pooling water with accumulated debris, indicating poor drainage or a blocked storm drain in the vicinity of aging catch basin infrastructure. The cavities create trip hazards and suggest underlying drainage infrastructure issues requiring inspection.

Community Updates

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