← arrow key

arrow key →

Past Toronto's published service standard

This report is 45 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Need help?

If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.

Person sleeping rough on sidewalk

ref: STO-D3N1Z7

Homelessness Snap Ready to send

Open 45 days

City target: 14 days

121 Richmond Street West, Financial District, Toronto Toronto

Google Maps Apple Maps

Reported on Thu, May 14, 2026 at 8:57 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

One person is sleeping on the sidewalk at 121 Richmond Street West using an orange tarp as bedding, with personal belongings nearby. The person is exposed to weather and traffic without shelter.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

Have you seen this issue?