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Past Toronto's published service standard

This report is 93 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

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If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.

Person sleeping on downtown sidewalk

ref: STO-H5J7J9

Homelessness Report sent

Open 93 days

City target: 14 days

121 Richmond Street West, Toronto Toronto

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Reported on Tue, Mar 24, 2026 at 10:58 AM · 3mo ago

Report Details

AI-generated, reviewed by reporter

An unhoused person is sleeping on the public sidewalk outside this storefront, using a purple sleeping bag and jacket for bedding. This represents an immediate welfare and safety concern requiring outreach services and shelter assistance.

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