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Past Toronto's published service standard

This report is 19 days old. The city's standard for Tree Issue is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Fallen branch blocking sidewalk

ref: STO-K8N8O0

city ref: 09213041 Track on 311

Tree Issue Snap City acknowledged

Open 19 days

Parks Forestry & Recreation: 3 days

City service request (311)

New

Updated 18 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09213041 Service request type: Clean up Debris on Road Expected service delivery: 2026-05-25, 1:26 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 36 Lombard St

36 Lombard Street, Toronto

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Reported on Sun, Apr 26, 2026 at 10:27 AM · 18d ago

Report Details

AI-generated, reviewed by reporter

A fallen wooden branch is lying diagonally across the sidewalk at 36 Lombard Street, creating a trip hazard and obstructing pedestrian passage. The weathered branch appears to have been in place long enough to leave rust staining on the concrete panels beneath it. Removal is needed to restore safe sidewalk access.