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Past Toronto's published service standard

This report is 17 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water pooling on sidewalk

ref: STO-J1P3Z5

city ref: 09225939 Track on 311

Water Drainage Snap City acknowledged

Open 17 days

Toronto Water: 1 days

City service request (311)

New

Updated 17 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09225939 Service request type: Road Water Ponding Expected service delivery: 2026-05-01, 9:14 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 50 Lombard St

52 Lombard Street, Toronto

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Reported on Tue, Apr 28, 2026 at 3:08 PM · 16d ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling along the sidewalk adjacent to the curb at this downtown commercial location, creating a slip hazard for pedestrians and a potential breeding ground for mosquitoes. The water line runs the length of the curb, indicating a blocked or inadequate storm drain—likely a catch basin not draining effectively. The nearby catch basins average 96 years old and may require inspection or clearing.