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Past Toronto's published service standard

This report is 45 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Large pothole with standing water

ref: STO-E0O2L6

city ref: 09322558 Track on 311

Pothole Snap City acknowledged

Open 45 days

Transportation Services: 14 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Laneway - Surface Damage Expected service delivery: 2026-05-17, 10:56 a.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 101 Carlaw Ave

The city's estimated completion of May 17, 2026 has passed. We are following up.

102 Carlaw Avenue, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:07 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Large pothole approximately 3-4 feet wide filled with standing water on the residential driveway at 102 Carlaw Avenue, with jagged edges, loose debris, and multiple radiating cracks in the surrounding asphalt creating a tripping hazard and vehicle damage risk. Poor drainage and underlying subsurface failure are indicated by the standing water.

Community Updates

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