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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher
report photo

Standing water on sidewalk

ref: STO-A5I6V5
city ref: 09322939 Track on 311
Water Drainage Snap City acknowledged
Open 45 days
Toronto Water: 1 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-14, 5:10 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): 529 Eastern Ave

The city's estimated completion of May 14, 2026 has passed. We are following up.

529 Eastern Avenue, South Riverdale, Toronto Toronto

Reported on Wed, May 13, 2026 at 11:09 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Large standing water pool approximately 2-3 meters long extends across the residential street and sidewalk at this location, with a visible catch basin nearby that appears blocked or inadequate, creating a pedestrian slip hazard. The stagnant water and surrounding asphalt wear suggest drainage failure in an area with aging infrastructure.

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Nearby

School

Morse Street Jr Public School

252m

Bus Stop

Carlaw Ave At Eastern Ave

58m

Bus Stop

Carlaw Ave At Eastern Ave North Side

90m

Park

Morse Street Playground

137m

Park

Mccleary Playground

509m

Report History

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Report Submitted

May 13, 2026 at 11:09 AM

Email sent to City of Toronto

May 13, 2026 at 11:12 AM

Sent

Awaiting Response

Open for about 2 months

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