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Past Toronto's published service standard

This report is 45 days old. The city's standard for Street Light is 7 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Street light on during daylight

ref: STO-H4F0U8

city ref: 09213314 Track on 311

Street Light Snap City acknowledged

Open 45 days

Toronto Hydro: 10 days

City service request

New

Updated about 1 month ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Commercial Tree - Emergency Clean-up Expected service delivery: 2026-10-24, 1:47 p.m. Estimated resolution timeframe: The service request will be investigated within three days, and any additional work will be completed within six months. Service address (city record): 36 Lombard St

36 Lombard Street, Toronto Toronto

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Reported on Sun, Apr 26, 2026 at 10:26 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A street lamp on a black utility pole at 36 Lombard Street is illuminated during daytime hours, indicating a timer or sensor malfunction. The yellow/amber bulb remains on despite bright daylight, causing unnecessary energy consumption in a high-pedestrian area near two transit shelters.

Description

Street light still running during the day

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

Have you seen this issue?

Comments (2)

fox_victoria about 1 month ago

City update: Status In Progress The request is being investigated, assessed and/or responded to; additional work may be required, if applicable.

fox_victoria about 1 month ago

from Toronto Hydro —— Hi there, Please accept this email as confirmation that a Streetlight Service request has been submitted on your behalf. For future streetlight requests, please contact our main number (416) 542-8000 and select option 1, or by visiting www.torontohydro.com/streetlight-map to report any streetlighting issues.